Frequently Asked Questions

Common questions about using DSP Aura.

How do I reset my password?

Ask your operator to reset it from the Employees page, or email support@dspaura.com.

Why are the times different from my phone’s clock?

All times are shown in your station’s timezone, which your operator sets. This keeps everyone on the same schedule regardless of location.

The search doesn’t find my page

Search is generated when the site is built. If you just published new content, give the deploy a minute to finish and refresh.

I found a bug — where do I report it?

Email support@dspaura.com with a screenshot and a short description of what happened.